Filing A Warranty Claim
We’re sorry to hear you’re having trouble, but we’re here to help!
We can assist with warranty claims for the following brands. Please fill out and submit the form at the bottom of this page.
- Sealy (more Sealy Warranty Information here)
- Stearns & Foster (more Stearns & Foster Warranty Information here)
- BeautyRest/Simmons (more BeautyRest/Simmons Warranty Information here)
- Serta (more Serta Warranty Information here)
The following brands require filing claims with the company directly. Please click the logo to get to the warranty claim site for your brand.
Please have photos of the following ready:
- LawTag (Example)
- Photo of the body impression (“The Test”)
- One close up shot (Example)
- One wide shot
The Test: While isolated from the foundation, place a YARDSTICK or weighted string across length of the mattress over the deepest area of the depression; use a ruler or tape measurer from the string to the depth of the depressed area without applying any pressure. Measure the middle of the quilted area, not the stitching. DO NOT MEASURE IN THE TUFT, SOWN OR CIRCLE AREA, AS THIS AREA IS THE STITCHED AREA, AND IS ALREADY LOWER BY ½”. THIS IS INTENTIONAL.
If you are ready to file a claim, please begin by completing the following: